Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: April 2026

📋 Table of Contents

  1. Who We Are
  2. Information We Collect
  3. How We Use Your Information
  4. How We Share Your Information
  5. TCPA Consent & Communications
  6. Data Security
  7. Your Rights & Choices
  8. Cookies & Tracking
  9. Children's Privacy
  10. Changes to This Policy
  11. Contact Us

1. Who We Are

OneCallShield LLC ("OneCallShield," "we," "us," or "our") operates the website onecallshield.com and provides an insurance lead matching service that connects consumers seeking insurance quotes with licensed insurance agents.

This Privacy Policy applies to all information collected through our website, services, and any related communications.

Our Promise: We connect you with ONE licensed insurance agent. Your information is never sold to multiple agents, insurance companies, or third-party marketing lists.

2. Information We Collect

Information You Provide Directly

When you submit a quote request through our website, we collect:

Information Collected Automatically

When you visit our website, we may automatically collect:

3. How We Use Your Information

We use the information we collect for the following purposes:

We do not: Sell your personal information to data brokers, marketing companies, or multiple insurance agents. Your information is shared only with the single agent we match you with.

4. How We Share Your Information

With Your Matched Agent

When we match you with a licensed insurance agent, we share your contact information and insurance request details exclusively with that one agent. This is the core purpose of our service.

Service Providers

We work with trusted service providers who assist us in operating our business:

These providers are contractually required to protect your information and may only use it to provide services to us.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of OneCallShield, our users, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email if your information becomes subject to a different privacy policy.

5. TCPA Consent & Communications

By submitting your information through our website, you expressly consent to receive:

Important: Your consent is provided under the Telephone Consumer Protection Act (TCPA). You are consenting to be contacted by one agent only — not multiple agents or insurance companies. Standard message and data rates may apply for text communications.

Opting Out

You may opt out of communications at any time by:

6. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:

While we implement these safeguards, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

7. Your Rights & Choices

Depending on your state of residence, you may have the following rights regarding your personal information:

To exercise any of these rights, contact us at info@onecallshield.com. We will respond to your request within 30 days.

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at info@onecallshield.com.

8. Cookies & Tracking

Our website uses cookies and similar tracking technologies to improve your experience. These include:

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at info@onecallshield.com and we will promptly delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

OneCallShield LLC

Email: info@onecallshield.com

Website: onecallshield.com